Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you can return the items within 30 days of receipt for a full refund or exchange.
Eligibility for Returns:
- Items must be in their original condition, unused, and with all tags attached.
- Certain items may be non-returnable for hygiene reasons, such as opened cosmetics or undergarments.
How to Return:
1. Contact our customer service team at designerapparel11@hotmail.com to initiate your return.
2. Pack the items securely in their original packaging.
3. Include a copy of your order confirmation or receipt.
4. Ship the package to the address provided by our customer service team.
Refund Process:
Once we receive your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.
Exchanges:
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
If you have any questions or concerns about our return policy, please feel free to reach out to our customer service team.
Thank you for shopping with us!